DO I NEED TO MAKE A RESERVATION?

Yes. We definitely need a reservation for overnight boarding. Depending on the time of year, we can often accommodate short notice or same day notice (if your dog has previously completed the evaluation process). Please be aware that holidays such as Thanksgiving and Christmas book several months in advance and other holidays book several weeks in advance. During the summer months, we fill up early for weekends. We require a credit card to hold a boarding reservation for holidays. You may also be asked to provide a deposit to reserve your pup’s place.

CAN YOU GIVE MY DOG HIS/HER MEDICATIONS? IS THERE AN EXTRA CHARGE?

Yes, we will give your dog his/her medications at no extra charge. Please bring the medication in the original prescription bottle.

DOES SOMEONE STAY OVERNIGHT WITH THE DOGS?

We have monitored security as well as fire and temperature control alarms. Studies show that the dogs sleep better at night without a human present. In our environment, where the dogs are active all day, getting a good night’s rest is important. Also be aware that in traditional kennels that do have a human on site, that person is not interacting with the dogs and the dogs are not let out to use the bathroom. In kennels with indoor/outdoor dog runs, the outdoor section is closed off at night for security purposes. If your dog requires overnight monitoring, the best options to look at are in-home pet care or medical boarding (provided by most veterinary hospitals).

SHOULD I BRING ANYTHING FOR MY DOG?

Yes, we ask that you bring your dog’s food so that we are able to maintain their regular diet. We do not provide bedding and suggest that you bring bedding or something with “home” smell on it. We will happily feed your pup our food, but it is best for them to not change foods rapidly. If you wish to bring toys or anything else that will help make your dog feel more at home, we can certainly accommodate this.

WHAT IS YOUR CANCELLATION POLICY?

Please discuss this at the time of your reservation.